To achieve our mission, we must create jobs, sell products and grow. We consolidated our operations plan into a measurable performance scorecard.
There are numerous other indicators that we could measure. We believe, however, that these are the best indicators to give an accurate snapshot on the progress and social impact we are creating in slum communities.
In addition to capturing these key performance indicators on a monthly basis, we also administer a baseline survey to all potential recruits and a 6-month follow-up survey to our sales agents. These surveys evaluate both qualitative and quantitative indicators, ranging from a youth’s work history to their self-esteem.